Frequently Asked Questions
Everything you need to know about Hansø Home furniture, shipping, and care.
What is the typical delivery timeframe for Hansø Home furniture?
Most in-stock items are processed within 2-3 business days. Depending on your location, standard shipping takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks.
Do you offer international shipping?
Currently, Hansø Home ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
Are your wood products sustainably sourced?
Yes, sustainability is at the core of Hansø Home. We prioritize FSC-certified timber and eco-friendly finishes to ensure our furniture is as kind to the planet as it is to your home.
How should I care for my Hansø Home textiles and upholstery?
We recommend professional cleaning for upholstered items. For our linen and cotton textiles, machine wash on a gentle cycle with cold water and air dry to maintain fabric integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger purchases.