Returns & Exchanges
At Hansø Home, we want you to love your space; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. All returned products must be in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original Hansø Home box, ensuring all protective padding is included to prevent damage during transit.
Ship It Back
Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing